MyDomain.com.ng Privacy Policy

This Privacy Policy describes how MyDomain.com.ng ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.   

1. Information We Collect:

We collect different types of information depending on the services you use:

• Account Information: When you create an account, we collect your name, email address, phone number, and billing information.
• Domain Registration Information: When you register a domain, we are required to collect certain information by the domain name registries, including your name, address, email address, and phone number. This information may be publicly available through WHOIS lookups, though privacy options may be available.
• Web Hosting Information: If you use our web hosting services, we collect the content you upload to our servers, as well as server logs and other technical data related to your hosting account.
• Usage Information: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the features you use. This may include your IP address, browser type, and device information.
• Communication Information: When you contact us, we collect your name, email address, and the content of your communication.
• Payment Information: When you make a payment, we collect your payment information, such as your credit card number or bank account details. We use secure payment processors, and we do not store your sensitive payment information on our servers.

2. How We Use Your Information:

We use your information for the following purposes:

• Providing and Improving Services: We use your information to provide you with the services you requested, such as domain registration and web hosting, and to improve our website and services.   
• Account Management: We use your information to manage your account, including sending you important notifications and updates.
• Communication: We use your information to communicate with you about your account, our services, and promotional offers (you can opt out of marketing communications at any time).
• Legal Compliance: We may use your information to comply with applicable laws and regulations.   
• Domain Registration Requirements: As required by ICANN and domain registries, some of your information related to domain registration may be publicly available via WHOIS lookups. We offer privacy services where available to mask some of this information.
• Security: We use your information to protect our website and services from fraud, abuse, and other harmful activity.

3. How We Share Your Information:

We may share your information with the following third parties:

• Domain Registries: We share your domain registration information with the appropriate domain name registries as required.
• Service Providers: We may share your information with third-party service providers who help us provide our services, such as payment processors, email marketing providers, and security providers. We ensure these providers are contractually obligated to protect your data.   
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.   

5. Data Retention:

We retain your information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy. We may also retain your information for longer periods if required by law or legal process.   

6. Your Choices:

• Access and Correction: You may access and update your account information at any time by logging into your account.
• Marketing Communications: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.   
• Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.   

8. Changes to this Privacy Policy:   

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and notify you of any material changes.